The CRM built around the first four seconds.
Capture the lead, engage it on WhatsApp before it cools, track it through a pipeline your team will actually use, and grow on the numbers that come out the other end.
One inbox for every lead you paid for.
A lead is only as good as the speed it reaches a person. VUTrak connects to the places leads already arrive so none of them wait in a tab nobody has open.
- Meta and Google lead adsConnect the ad account once. Form submissions arrive in VUTrak in real time with the campaign, ad set, and creative attached.
- Website and landing page formsDrop in an endpoint or embed the form. Hidden fields carry UTM parameters through to the lead record.
- Click-to-WhatsApp and missed callsAnyone who messages or calls your business number becomes a lead automatically, with the message thread already attached.
- Bulk importBring in existing lists by spreadsheet with column mapping, duplicate detection, and merge on phone number.
WhatsApp as the first connect, not the last resort.
VUTrak runs on the official WhatsApp Business API, so messages come from your verified business number with delivery and read receipts — not from a rep’s personal phone.
- Instant first messageA pre-approved template goes out within seconds of the lead arriving, personalised with their name, enquiry, and the source they came from.
- Shared team inboxEvery conversation lives on the lead record, visible to the whole team. When a rep leaves, the history stays with the business.
- Sequences that know when to stopFollow-ups continue on a schedule you set and halt the moment the lead replies, so nobody is chased after they have already answered.
- Rich messagesSend brochures, price lists, images, location pins, and booking links in the thread instead of asking the lead to check email.
- Consent and opt-outOpt-outs are recorded against the contact and respected everywhere, which is what keeps your number in good standing.
A pipeline your team actually works out of.
Most CRMs get abandoned because updating them is extra work. In VUTrak the work and the record are the same action — the conversation moves the deal.
- Stages you defineName your pipeline after how you actually sell. Drag a lead across, or let a reply move it for you.
- Ownership and routingAssign by source, territory, product, or round-robin. Every lead has exactly one owner and one next step.
- Response-time SLAsSet the window a lead must be answered in. Breaches escalate rather than quietly ageing in a list.
- Tasks and remindersCallbacks and site visits sit on the record and on the rep’s day, with reminders that reach them on WhatsApp too.
The numbers an owner asks for on Monday.
Because source and timing ride along from the first second, reporting answers business questions rather than describing CRM activity.
- Source to revenueSee which campaign and channel produced closed business, not just which produced the most leads.
- Time to first contactTracked as a headline metric per source and per rep, because it is the number that moves everything else.
- Stage leakageFind the stage where leads stop moving, and how long they sit before they die.
- Team performanceVolume, response time, conversion, and open follow-ups per rep, without anyone filing a report.
Every tenant gets its own workspace.
VUTrak is multi-tenant by design. Your workspace, your data, your branding, separate from every other business on the platform.
- Isolated tenant dataEach business runs in its own workspace with its own users, pipeline, templates, and WhatsApp number.
- Roles and permissionsOwners decide what each role can see and do — down to whether a rep can view leads that are not theirs.
- Guided onboardingConnecting the WhatsApp number, ad accounts, and first pipeline is a walkthrough, not a support ticket.
- Audit trailWho changed a stage, who messaged a lead, and when — recorded on the record.
The fastest way to understand VUTrak is to watch it answer.
We will connect a test number, send a lead through, and you will see the WhatsApp message arrive while we are still talking.
- Official WhatsApp Business API
- Your own leads, live
- Hyderabad · IST
- 12:41:07.0lead.createdPriya Nair · Meta lead ad
- 12:41:07.9template.queuedwelcome_interiors · en
- 12:41:11.0whatsapp.sentt+4.0s · delivered ✓✓
- 12:43:02.4whatsapp.reply“Can you call me at 6?”
- 12:43:02.6lead.assignedRahul · callback 18:00