AI that replies on WhatsApp and Instagram while your team is busy.
Leads message at night, at lunch, and in the middle of a site visit. The AI answers their questions, qualifies them, and books the next step — then hands the conversation to a person when it matters.
An assistant on your WhatsApp number that never leaves a chat unread.
The AI answers on your verified business number through the official WhatsApp Business Platform, any hour of the day, in the same thread your team picks up later.
- Answers from your own informationPrices, timings, locations, and policies come from the knowledge base you give it, not from guesswork.
- Qualifies before it hands overIt asks the questions your team would — budget, timeline, location, requirement — and writes the answers onto the lead record.
- Books the next stepIt shares a booking link, a location pin, or a brochure, and confirms the site visit or callback in the chat.
- Follows WhatsApp’s rulesFree-form replies inside the 24-hour window, approved templates outside it, and opt-outs respected on every message.
Turn comments and DMs into conversations, not a backlog.
Connect your Instagram professional account and the AI handles direct messages, story replies, and comments through Instagram’s official API.
- Direct messages and story repliesSomeone replies to a story or asks “price?” in a DM — they get a real answer in seconds instead of the next morning.
- Comment to DMA comment with a keyword like “details” gets a private message with the information, so the conversation moves out of the comments.
- Every DM becomes a leadInstagram conversations land in the same pipeline as your WhatsApp and ad leads, with the post or story they came from.
- Move to WhatsApp when it suitsWhen a lead shares a phone number, the AI can continue on WhatsApp, where follow-ups and reminders work best.
It knows when a person should take over.
Automation is for the first replies and the repetitive questions. The moment a conversation needs judgement, a person gets it, with the whole thread in front of them.
- Rules you setHand over on a keyword, a hot lead, a complaint, a high-value enquiry, or any time the lead asks for a person.
- Routed to the right repThe same ownership rules as the rest of VUTrak — by source, territory, product, or round-robin.
- A summary, not a scrollThe rep sees a short summary of what the lead wants and what the AI has already told them.
- The AI steps backOnce a person replies, the assistant stops answering in that chat until they hand it back.
You decide what it can say.
An assistant speaking for your business needs limits. You set them, and you can see every message it sends.
- Your tone and languageFormal or friendly, English, Hindi, Telugu, or the language the lead writes in.
- Topics it stays away fromMark subjects it must not answer — discounts, legal questions, anything you would rather a person handle.
- Every reply on the recordAll AI messages are logged on the lead, marked as automated, so you can review and improve them.
- Your data stays yoursYour conversations and customer data are not used to train AI models for anyone else.
Send your own business a message and watch the AI answer.
In the demo we connect a test WhatsApp number or Instagram account, load a few of your FAQs, and you message it yourself.
- Official WhatsApp Business API
- Your own leads, live
- Hyderabad · IST
- 12:41:07.0lead.createdPriya Nair · Meta lead ad
- 12:41:07.9template.queuedwelcome_interiors · en
- 12:41:11.0whatsapp.sentt+4.0s · delivered ✓✓
- 12:43:02.4whatsapp.reply“Can you call me at 6?”
- 12:43:02.6lead.assignedRahul · callback 18:00